Daniela Hostačná
Aside from the connection problems, 80% times the app will not let me pay for more than one ticket at once (more items in the cart). It gives me weird error messaged such as "the time for payment has expired" or just that an error occured. This has not been fixed for like 4 years of this app being out? You cannot expect to be respected if you cannot even make the payment and displaying of the tickets work.
29 people found this review helpful
Fridrich Strba
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Now, sync between the app and e-shop work well. One thing that annoys a bit is the impossibility to do 1st class upgrade in the app. One can buy 1st class reservation, but not the supplement. Should not be so difficult to do?!
5 people found this review helpful
Železničná spoločnosť Slovensko, a.s.
November 24, 2022
Dobrý deň. V najnovšej aktualizácii aplikácie bol sporadický problém so synchronizáciou lístkov zakúpených v e-shope odstránený. V prípade, ak Váš problém pretrváva, pre bližšie preverenie nám prosím zašlite detaily Vášho konta na ma.podpora@slovakrail.sk. Ďakujeme.
Ivan Horňák
As bad as the web/mobile platform is, this app is by far the easiest way to travel. I use credit and and classic railplus and I was able to buy tickets with one transfer very easily (unlike web or mobile version). Logged in with my registration number which was fairly easy to find in my account. Pros: quick, easy and intuitive no necessary steps ticket, present and past journeys are all in the same place (no need to download pdf) Cons: I am missing top up credit feature (need to go to website)
7 people found this review helpful